24/7 Support · Email Response
We are always ready to support you
Select the appropriate support type or fill out the form below. The UID will be automatically retrieved from the ?userid=… path and saved for future submissions.
UID Status
UID helps support team to look up quickly. You can paste UID manually if the path has no parameters.
The page will auto-read
?uid= if opened from the app.Keep your account safe
Learn how we protect your data and what you can do to secure your account.
Need more help?
Reach out to our support team via email, Telegram, or social channels.
Submit a support request
Select the appropriate support type or fill out the form below. The UID will be automatically retrieved from the ?userid=… path and saved for future submissions.
FAQ
Select the appropriate support type or fill out the form below. The UID will be automatically retrieved from the ?userid=… path and saved for future submissions.
I don’t see the UID?
Open the game/miniapp to see the UID in the profile. On the web, add ?userid= to the URL and reload the page.
Payment without extra money?
Please provide a photo of the receipt, payment time and UID for quick support checking.
Technical Error / Bug
Please describe the reproduction step, device, app version, photos/videos if available. We will forward to the technical team.
Contact & Community
Prioritize submitting the form so we have complete data to process faster.